Corporate / Institutional Training
IN/PSS (3) Assertiveness Skills to Increase Your Influence
How can you develop assertiveness skills without feeling pressured or intimidated by others? How can you tune in to the voice of "possibility"?
Behavioral scientists have demonstrated that your ability to be assertive can contribute to your emotional well-being. Assertiveness skills, as opposed to being passive or aggressive (or both) enable you to communicate with authority and impact.
Key Content and Learning Outcomes
. gain awareness of your attitudes, behavioral patterns, habits, and stress points
. why we have such difficulty in saying "no"
. distinguish between assertive, aggressive, and passive behavior
. identify personal blocks to assertiveness
. learn how to push through your own resistance
. accelerate your communication in complex situations
. examine your personal power and personality type
. profile your conflict handling style
. identify the effects of handling conflict with aggressive behavior
. consider the role of emotional intelligence, social intelligence, and assertiveness
. develop congruence between verbal and non-verbal communication
. produce strategies to gain more confidence and decisiveness
. establish individual strategies to improve assertiveness and self-esteem
This workshop will begin with a self-assessment as well as a personality profile.
In order to build an assertive skill-set, attendees will have the opportunity to apply assertiveness techniques learned in the workshop to challenging situations.
Attendees will define a problem situation, check the gap within the context, rehearse a new approach, construct a blueprint for an action plan, and model a productive "winning" approach.
Instructional Material will be provided.