Corporate / Institutional Training


CSO (5) Coaching for Change: Overcoming the Immunity to Change


Change is inevitable and is a critical component to business success. Often, employees feel threatened because of their own uncertainty, feeling out of the loop, ultimately lowering morale and potentially decreasing productivity.

Coaching for Change is a workshop for managers and leaders to ameliorate their coaching skills in the areas of transition and change.  Theoretically-based with a experiential learning approach, this workshop is useful to provide tacit knowledge and improve problem solving skills in order to optimize individual and organizational performance during times of change.

Key Content and Learning Outcomes

    . gain familiarity with change models
    .   unlock resistance and remove obstacles to change (categorize individuals as ranging
    . understand the three premises of overcoming the immunity to change
from resistant to advocates of change
    . willingness to admit mistakes, learn from mistakes, and move on
    . empower individuals in an environment of uncertainty
    . be creative, innovative, and champion those who think differently
    . understand the Transtheoretical Model (Prochaska & DiClemente) with regards to the 
stages of change
    . relating change to theories by Kurt Lewin (3-stage model) and John Kotter (8-step process)
    . learn the Solution Focus coaching model
    . understand the role of the coach within the stages of the change process
    . learn to use powerful questions to work with employee'ís resistance to transitions and change
    . formulate coaching questions in order to provide challenging conversations
    . increase self-confidence in the use of coaching techniques and their application to the
change initiatives
    . motivate employees to change behaviors in order overcome their immunity to change

In addition to the Solutions Focus coaching model, the GROW model will also prove useful in coaching for change.

Participants will be asked to complete questionnaires in order to help understand their own thoughts and behavior on change.

The ADKAR model, a five milestones change process model, will be utilized by participants in order to examine and process an issue they are experiencing in the workplace.

Instructional Materials will be provided.